Group Infrastructure Manager
Company Description
Welcome to HIGHVERN. We are an award-winning provider of private wealth, fund and corporate administration services.
Role Purpose
The Group Infrastructure Manager is responsible for the day-to-day management, support, maintenance and continuous improvement of Highvern Group's infrastructure services and platforms. The role ensures that core infrastructure services remain secure, reliable, resilient and fit for purpose while supporting business growth and operational requirements.
Working closely with the Group Head of Technology, the Infrastructure Manager will oversee infrastructure operations, support infrastructure projects, provide technical guidance to team members and act as the primary escalation point for infrastructure-related issues. The role will help reduce reliance on external support providers, improve operational resilience and support the continued development of the Group's Microsoft and cloud platforms.
Key Responsibilities
Maintain the availability, performance and security of infrastructure services
Manage infrastructure incidents, problems and technical escalations
Administer Power Platform environments and guardrails, including tenant settings, Data Loss Prevention policies, approved connectors, Dataverse, licensing, managed solutions and ownership standards for business-critical apps and flows
Work closely with development and application teams to provide a responsive platform service, resolve infrastructure dependencies and minimise avoidable delivery blockers; development teams remain responsible for solution design and development
Assist with technology audits, due diligence exercises and regulatory reviews
Manage day-to-day relationships with infrastructure suppliers and support partners
Provide day-to-day leadership and technical guidance to Technology team members
Experience
At least 7 years' experience in infrastructure engineering, systems administration or infrastructure management
Experience supporting Microsoft 365 and Azure environments
Experience with identity and access management technologies
Experience managing technical incidents and escalations
Experience working with external support providers and technology vendors
Experience supporting infrastructure projects and technology change initiatives
Qualifications
Microsoft Azure Administrator Associate, or equivalent practical experience
Relevant Microsoft 365 administration experience
Suitably qualified - consistent with the suitability and due-diligence expectations of CSSF Circular 22/806 (as amended) and DORA — the role holder will maintain relevant Microsoft tenant administration and security certifications (e.g., Azure Administrator, Identity and Access Administrator, Microsoft security certifications)
- Team
- Positions in Jersey
- Location
- St Helier, Jersey
About Highvern
Highvern works across fund, corporate and private capital services.
We support alternative investment managers across private equity, venture capital, real estate, infrastructure and private debt, providing administration and regulated services throughout the fund lifecycle.
We also deliver corporate administration, accounting, governance and company secretarial services, alongside private capital services for families, entrepreneurs and family offices.
Our teams work collaboratively across disciplines, combining technology, expertise and sound judgement to deliver exceptional client service. We’re not trying to be everywhere, we focus on the markets our clients need us. From Jersey, Norway, Sweden, Cayman Islands, Guernsey, UK, Ireland and South Africa, our teams combine deep local knowledge with international capability.